Account Manager

We are looking for

Project location: Ukraine flag

PROJECT DESCRIPTION

REQUIRED SKILLS AND EXPERIENCE

1+ year of proven experience in sales, account management, or a related role, preferably in the tech or software industry;
Experience using CRM software (Hubspot preferred);
Fluent English;
Excellent communication skills and the ability to effectively present technical information;
Ability to work independently and as part of a team;
Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;
Experience delivering client-focused solutions to customer needs;
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

RESPONSIBILITIES

Work from our office which located in Lviv;
Serve as the lead point of contact for all customer account management matters;
Process enquiries via email, telephone;
Qualify and generate new opportunities to grow sales pipeline;
Establish and maintain long-term relationships with clients;
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors;
Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
Clients’ Feedback gathering;
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
Prepare reports on account status;
Fluency in Ukrainian.