Wide range of services for a rapidly scaling advanced survey management platform. The two-sided project comprises back-end optimization and database management for multiple clients across various time zones – as well as development and search optimization of a landing page for prospects and new clients. Applying tech expertise with best practices for ensuring performance and compliance, as well as website design principles, Lionwood.software helped the customer achieve flawless operation that matches the growing customer funnel.
.NET
Microsoft SQL Server
Webflow
Checkbox is a company specializing in professional survey and feedback software for over two decades. Its product, a no-code survey management platform, helps organizations of diverse profiles create surveys and manage data according to customizable rules and advanced logic. The system integrates with existing systems via APIs and handles unlimited questions and responses securely, while offering dynamic user profiles and campaign tools for better efficiency.
Serving numerous customers scattered across the globe while providing the necessary level of customization required additional back-end effort. To ensure stable operations while expanding, the required services included managing database growth, index optimization, keeping the schemas consistent and non-conflicting, cleaning and maintaining orderliness in the data (duplicate submissions, legacy datasets, schema drift, etc.), as well as ensuring performance even as it needed balancing with tenant-level customization.
VISIT WEBSITE
Manage and update the databases; clean the data
Ensure high performance at the back end
Keep maintenance work outside of the business hours across time zones
Provide quality assurance and work in conjunction with the support
Create and optimize the product landing page as the front of the customer funnel
Lionwood.software provided both back-end developers and QA to work in close collaboration with the customer. The platform is stable across multiple time zones, with customer support requests promptly addressed by the team. Custom schemas are supported impeccably and don’t impact performance.
Additionally, a SEO-optimized landing page was created to contain product information, as well as client- and developer-oriented resources.