HealthStay.io is an UAE-based provider of a SaaS solution that empowers medical tourism, linking patients with HCPs across locations and helping take care of trips and accommodation. Their success is rooted in catering to the vast groups of people who travel to receive medical treatment and procedures and are focused on their primary goals rather than the “logistic” minutiae. Lionwood.software provided outstaff professionals to augment their project team and help build the platform that enables the entire business vision, with multiple functionalities.
Node.js
Vue.js
AWS
Redis
Nuxt
HealthStay is an innovative AI-powered SaaS platform designed for the medical tourism industry, enabling patients to plan and book comprehensive medical travel packages quickly and seamlessly. The platform provides personalized solutions, including procedure details, flight booking via API, discounted hotel access, and tourism options for patients and their families. Using advanced algorithms, HealthStay generates tailored medical packages and facilitates instant booking, payments, and document management, ensuring a streamlined experience. Trusted by partners in the UAE, the platform empowers healthcare providers to monetize their offerings while enhancing accessibility for international patients.
Presenting a rather unique SaaS product to the market is difficult; much more a unique one that is aiming to solve a challenge that permeates a particular country, while aiming to expand to other regions. The platform, at the time of the start of collaboration, was at the MVP stage, but it would rather be brought into circulation as soon as possible. The additional factor was that there were multiple different stakeholders and user roles to be accounted for, including HCPs, patients, caretakers, and others. Plus, there was the need for integrations that would ensure hotel and transport compatibility.
Assist in creating the MVP for the unique platform that would bring together HCPs and patients
Add integrations with WhatsApp platform to ensure communication
Ensure the compatibility with other modules, aimed at securing connection with hotel and flight ticket company APIs
Establish a process for order procedures and lead generation
Incorporate systems and processes for compliant document processing
Adjust everything to the envisioned UX for the clients
The resulting platform is fully operational, allowing for the seamless communication between HCPs and patients via WhatsApp, and reserving the proper user roles for everyone, and providing dashboards on the company’s side to view the flows. Lionwood is now looking forward to collaborating on the sides of the app that involve accommodation and flight tickets, while the client company is attracting leads through the established workflows within the system.
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