A custom learning content management system for an IT consulting company with diverse clientele, allowing specialists to share knowledge and best practices in a streamlined way. Thanks to the easy-to-use interface and a tailored tagging & filtering system, learning content is created as easily as found. This enables a consistent approach and quality to the company’s multiple projects, as well as quick onboarding of employees and auxiliary teams.
Node.js
React
PostgreSQL
Figma
TMG Global is an IT consulting and technology integration firm with HQ in the Tampa Bay area of Florida, working with medium to large enterprise clients across very diverse industries: healthcare, finance, corporate IT, and notably, construction tech. They offer a naturally broad and comprehensive range of services, from rollouts and migrations to infrastructure surveys and more. Operationally, this requires a perfect immersion into the nature of each project both from the core team and the supporting expanded project teams, with all the necessary best practices being transplanted and shared as needed – which TMG excel at.
With a broad range of services and client categories that TMG boasts of, training specificity and consistency is a necessary condition for maintaining their traditionally high level of service. Since many such projects are inherently client- and industry-specific, knowledge transfer within the team needs a streamlined approach with attention to quality, security, and compliance. This means onboarding differs for different roles, requiring flexible, assemblable learning paths. At the same time, the amount of learning content needed to maintain consistency is quite large and frequently updated.
Create a custom LCMS (learning content management system) that would encourage knowledge sharing within the team and not just impose bare minima
Ensure the system is robust and presents a down-to-earth, pragmatic interface focused on the information itself rather than the platform’s features
Enable easy information sharing and search through filters by objectively required parameters
Enable content editing and updates within the functioning permissions
Incorporate different types of media into a unified format of presenting information to eliminate possible distraction
Lionwood.software’s project team, consisting of three full-stack developers, front end developer, UX designer, QA engineer, business analyst and PM, delivered a custom web-based LCMS that allows the users to create and update learning materials utilizing various media, including video, under a single template developed with the customer. The learning materials are tagged for further search based on the target industry, project type (as defined by the actual practice at TMG), employee role and position, and other parameters. The solution was adopted instantly upon launch and populated with the content, streamlining the personalized onboarding process for TMG’s professionals.
